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Good examples of an ISO 26000 application Bangladesh: The High Commission of Canada and Reed Consulting Bangladesh have published an excellent book on how to use/implement ISO 26000 in Bangladesh
International Standard Social Responsibility (Implementing ISO 26000 in Bangladesh) The High Commission of Canada/Canada Bangladesh Chamber of Commerce and Industry supported the bilingual publication of this excellent book elaborated by Reed consulting Bangladesh Ltd. It was first published in April 2013 and quickly needed a reprint after the first 5000 copies were in the hands of their users. On only 44 pages (A5 form) it describes ISO 26000, the seven principles and practical examples, the seven core subjects and practical examples, a step-by-step approach to use ISO 26000, and offers advice on benchmarking, monitoring, evaluating and improving social responsibility activities. The author Sumaiya Islam presents a book that
It is easy to understand and a pleasure to read. The ISBN is 978 984 33 7322 9. For further information you may wish to contact
AJINOMOTO, Japan “ISO 26000 Content Index”
This good example permits a few conclusions, which may be of interest to organizations/enterprises in similar situations:
The solution is an “ISO 26000 Content Index” that
This is an absolute transparent and traceable approach, it indicates the continuation of proven practices, and it is more informative and reliable than any certificate. The enterprise reports that they have an internal audit team.
Step Ahead AG is a typical SME. With their friendly permission, their experience is published here and may serve as a prime example for effectively using ISO 26000. -- 2012-07 This is a prime example in regard of
Step Ahead AG states: We are a small software developing company located in Germany and employ 40 persons, several of them part-time. Our commercial software supports business and management functions particularly of small and medium enterprises. We use ISO 26000 for our orientation and integrate its recommendations into our values and practices. We consider it a useful instrument to identify issues where our small company can reasonably contribute to the development of society. Since Germany is a highly regulated country we have first of all to take into account all relevant laws and regulations in regard of society, the environment, health and safety at the workplace etc. The issues identified are:
We are ready to share our deliberations and findings with those interested and particularly with our suppliers and customers. Good example: ConceptosEfectivos in Mexico, using the 26k-user-guide, 2012-01 Conceptos Efectivos SRL de CV is a company based in Merida, Mexico, that specializes in providing purified drinking water services for businesses, schools and other organizations. The company is a micro-organization of some 5 persons. Their systems replace bottled water and so help reducing negative impact to the environment of bottled water by reducing oil used in the manufacture of plastic bottles, CO2 emissions from the transportation of bottles, reduces landfill waste caused by plastic bottles and reduces CO2 emissions caused because our water purifying systems use much less energy than old bottled water-coolers. Conceptos Efectivos is a proud member of the local community and has an active social responsibility program. We have used ISO 26000 as guidance to integrate social responsibility into our values and practices. For further information and the exemplary details on their A Español: Conceptos Efectivos SRL de CV es una empresa con base en Mérida, México, que se especializa en proporcionar servicios de agua purificada para consumo a negocios, escuelas y otras organizaciones. La empresa es una micro-organización de 5 empleados. Sus sistemas remplazan al agua embotellada, ayudando a disminuir su impacto negativo al medio ambiente al reducir el aceite empleado en la fabricación de botellas plásticas y emisiones de CO2 del transporte de las botellas, reduce el desperdicio en tiraderos ocasionado por botellas de plástico y reduce emisiones de CO2 causadas porque nuestros sistemas de purificación consumen mucho menos energía que los enfriadores de garrafón. Conceptos Efectivos es un orgulloso miembro de la comunidad local y cuenta con un activo programa de responsabilidad social. Hemos usado ISO 26000 como guía para integrar la responsabilidad social en nuestros valores y prácticas. Por más información y los ejemplares detalles de sus compromisos propios, se dirigen pro favor a http://www.conceptosefectivos.com/responsabilidadsocial.html Un mensaje del dueño de Conceptos Efectivos (2013-02): Completar la herramienta 26k-issue-tool con nuestras respuestas fue un ejercicio muy útil de verificación ya que pudimos asegurarnos de haber interpretado correctamente cómo usar la guía ISO 26000 para nuestro caso. Aplicar la herramienta 26k-issue-tool tomó menos de 4 horas. Es muy eficiente y flexible Garry Lea, CEO
Good NEC presents a very good example on how to use the guidance standard ISO 26000. The document is titled “NEC Corporation CSR DIGEST 2011” and downloadable from http://www.nec.co.jp/csr/en/report/pdf/CSR-all2011.pdf (2011-09-06). NEC puts emphasis on a sound stakeholder dialogue and its adequate documentation. The last few pages of this report are titled “Stakeholder review based on ISO 26000”, are a very valuable reading and can be downloaded here. It seems important to note that NEC as a well reputed company did not ask for any kind of certification. The stakeholder review seems to be a much better and more informative way This project was performed jointly with the "CSR review form – Japan". A good summary is available at http://www.japancorp.net/press-release/24235/nec-releases-csr-report-2011-adopting-iso26000 (2011-09-06). Good example: The Indian NCRCL Ltd. (NCR Consultants Ltd.) assist ISO 26000 Well respecting that there is no third-party certification on ISO 26000, NCRCL is an Indian consultancy company that offers assistance in applying the recommendations contained in ISO 26000. They call this process “self-certification” and the result may be a “self-declaration” as exemplified by NCRCL themselves on their website. This practice is well in line with the ISO recommendations, see question 9 at http://isotc.iso.org/livelink/livelink/fetch/2000/2122/830949/3934883/3935096/07_gen_info/faq.html, just in a shorter wording. The nicely designed picture "We abide by ISO 26000 social responsibility" is nothing but such a self-declaration. For further details you may wish to look at http://www.ncrcl.com/ (2011-06-12) for the company and at http://www.ncrcl.com/iso26000/what-it-is/ (2011-06-12) for the NCRCL offer on ISO 26000 assistance. Good example: eine deutsche Apotheke; a German pharmacy; 2011-0
Das Ergebnis wurde in dem 26k-Handlungsfelder-Werkzeug selbst und in einer Bewertungsaussage festgehalten, die im Grundsatz für Tausende anderer Apotheken in Deutschland sehr ähnlich lauten dürfte. Mit freundlicher Genehmigung der Eigentümerin werden folgende Unterlagen zur allgemeinen Verwendung veröffentlicht:
English: The pharmacy is, according to the ISO 26000 definition, a micro-organisation. In an interview with the owner the usefulness of the ISO 26000 recommendations was checked in every detail. Results:
The result has been documented in the 26k-Issue-Tool and in form of an evaluation statement which basically could read similar for thousands of other German pharmacies. By friendly permission of the owner the following documents are published, free for general use: Good example: eine deutsche Zahnarztpraxis; a German dental clinic; 2011-03
Das Ergebnis wurde in einer Bewertungsaussage festgehalten, die im Grundsatz für Tausende anderer Zahnarztpraxen in Deutschland sehr ähnlich ausfallen dürfte. Mit freundlicher Genehmigung der Eigentümerin werden folgende Unterlagen zur allgemeinen Verwendung veröffentlicht:
English: The dental lab is a micro-organisation. In an interview with the owner the usefulness of the ISO 26000 recommendations was checked in every detail. Results:
The result has been documented in an evaluation statement which basically could read similar for thousands of other German dental clinics. By friendly permission of the owner the following documents are published, free for general use:
Good example: Nippon Keidanren includes ISO 26000 recommendations into its Charter and Implementation Guidance The Keidanren Charter and the Implementation Guide can be downloaded for free from This Keidanren example can be considered a perfectbenchmark. It may serve for other industry associations as an example to follow. If you would like to include this slide into your presentation, please download it here.
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message from the owner of Conceptos Efectivos (2013-02):
example: NEC prefers st
users in self-certification
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t of ISO 26000, as far as relevant to Keidanren members , finds its way into the charter and implementation guide, with the effect that users of the charter and implementation guide inherently make use of ISO 26000.